Keep balloons upright and secure during transport. Lay flat if needed, but avoid squashing them in car boots or doorways.

Balloons expand in heat and may burst. Store in a cool, shaded area until your event begins.

Cold temperatures can cause foil balloons to deflate. Bring them back to room temp before panicking — they’ll perk up!

Avoid rubbing latex balloons against walls or ceilings, especially textured surfaces — it causes them to pop or deflate.

Latex balloons can last up to 2 days. Foil balloons can last up to a week. Choose your collection or delivery date wisely!

All our balloons are made from recyclable materials. Please pop and dispose of them in your home recycling or at a local facility.

Although tempting, this can harm wildlife and the environment. Always dispose of balloons responsibly.

Prevent balloons from floating away especially outdoors by adding a weight or securing with ribbon to a sturdy item.

Slight colour differences or small marks may occur due to manufacturing or inflation. We always check quality before collection.

Avoid touching balloons with oily or dirty hands. Use a soft cloth to gently remove any dust or smudges before your party.